Front Office Coordinator/ Aesthetics Assistant Retail & Wholesale - Castle Rock, CO at Geebo

Front Office Coordinator/ Aesthetics Assistant

Inspire Body Contouring & Medical Aesthetics LLC Inspire Body Contouring & Medical Aesthetics LLC Castle Rock, CO Castle Rock, CO Full-time Full-time $18 - $22 an hour $18 - $22 an hour 2 days ago 2 days ago 2 days ago Skills Customer service Sales Social Media Organized Self Motivated Eager to learn Quick learner Ambitious Salary From $18 an hour Job Type Full Time No Part Time Available Shift and Schedule Aesthetics Assistant/Patient Concierge Job Description Inspire Body Contouring & Medical Aesthetics is looking to hire a full-time Aesthetics Concierge.
We are a rapidly growing aesthetics and wellness practice in Castle Rock, Colorado.
Inspires Aesthetics Concierge will be integral to the overall patient experience.
The ideal candidate must be passionate about both aesthetics and wellness.
She or he must be energetic, hardworking, willing to learn, open and flexible to performing a variety of tasks, as well as growing and learning along with us.
But above all, our Aesthetics Concierge will take great care of current and potential patients, going above and beyond to deliver best-in-class customer service.
Responsibilities:
In-office You will be the first line of contact for our patients, and that job couldn't be more important! You will work closely with patients electronically, by phone, and in person to make sure every client experience is best in class.
You will be integral to their experience leading up to their appointment, during their visit, as well as in follow up, in addition to exploring new potential leads.
Specific Requirements:
? Be willing to learn and be intimately involved with the most up-to-date aesthetics and wellness services and products we offer.
? Become an ambassador of Inspire Aesthetics, uplifting the patient experience and embracing honesty, internal values, and our mission.
? Greet clients upon arrival, orient them to the office, offer them a beverage, and ensure they are comfortable.
? Assure consent forms are signed for their treatment and answer any questions they may have.
? Take before and after pictures at start and finish of visit when necessary.
? Depending on treatment, have patient change into appropriate attire, cleanse patient's face and apply topical anesthetic cream when needed.
? Assist medical staff during treatments when needed.
? Maintain and update client medical records.
? Check out patients and process payments.
? Discuss membership options and enroll patients in membership.
? Discuss any upcoming promotions as well as suggest and answer questions regarding products for purchase.
? Provide recommendations on skincare, aesthetics, and wellness products and services.
? Help with cleaning and turning over rooms to be ready for the next patient.
t any reviews of less than 4 stars to the Inspire Manager.
? Help with cleaning and turning over rooms to be ready for the next patient.
? Act as a primary contact for our clients, answering inbound phone calls, texts, emails, and social media messages.
? Organize and stock treatment rooms and medical storage, and unpack product shipments.
? Set up and maintain guest common areas - refreshing water station, coffee and snack station, watering plants.
? Wash facial bowls, water and wine glasses, etc.
Social media/marketing The ideal candidate will also have experience with social media.
We need an enthusiastic, and creative person to help improve our presence on existing platforms and help our business grow.
We currently have a website as well as active IG, FB, and Google pages that consistently need maintenance and updating.
Specific Requirements:
? Help obtain content anytime you can while in office.
Take photos and videos before, during, and after procedures to be utilized in before/after galleries and social media posts.
Also obtain video client testimonials and document the patient experience.
? Post up-to-date photos, posts, and before/afters on website and google.
? Create at least 1 new post/content for FB and IG.
This could include before/after's, specials and promotions, skincare education pearls, client testimonials, patient experience and treatment videos, engaging/funny tik-toks, videos of office and staff, etc.
Review posts with the Inspire leadership team prior to posting.
? Manage posts - respond, communicate, and interact with followers by comments, posts, and messaging.
? Request google reviews from patients.
Also respond to google reviews in a timely fashion.
? Help develop a strategy for growing Inspires presence on all social media platforms.
? Research popular social trends and content ideas to improve social presence.
? Suggest and implement new ideas to develop brand awareness, like promotions and giveaways.
This Job Is Ideal for Someone Who Is:
? A team player, self-motivated, hard-working, energetic, self-aware, dependable, and organized.
? Adaptable/flexible--Enjoys doing work that requires frequent shifts in direction, and can handle interruptions.
? Self-directed/independent--Tackles projects and tasks during down time and without being asked/directed.
? People Oriented--able to provide an exceptional level of anticipatory customer service and hospitality to all our clients.
This includes in-person interactions, as well as over the phone and via our digital platforms.
? Computer savvy--able to learn and use electronic medical record system ? Creative/Innovative--comes up with novel ways of doing things as isn't afraid to share new ideas with managers and team members.
? Has the ability to communicate effectively and has excellent sales skills.
? Is familiar with social media.
? Is enthusiastic to learn and stay abreast of new developments in the aesthetic field; is willing to learn and take on new skills and job advancements.
? Is punctual, polished, and always professional in speech, action and appearance.
Benefits:
? Competitive pay.
? Deep discounts on aesthetics and wellness procedures, skincare products, and supplements.
Family discounts also available.
? Learn and train on the newest technology and advancements in aesthetics procedures with the opportunity for promotion to higher level/clinical staff within the company.
? Opportunity to model for training purposes and receive free services.
? Bonus pay based on product sales.
? Opportunity for additional bonus pay/incentives for various staff goals each month.
Job Type:
Full time Pay:
From $18.
00 per hour
Benefits:
Employee discount Professional development assistance Medical, Dental and Vision Insurance Schedule:
8 hour shift Day shift Supplemental pay types:
Commission and Bonus pay Ability to commute/relocate:
Castle Rock CO 80104 Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
One location Hiring Insights Hiring 1 candidate for this role Job activity Posted Today Job Type:
Full-time Pay:
$18.
00 - $22.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Employee discount Employee mentoring program Health insurance On-the-job training Opportunities for advancement Paid time off Paid training Professional development assistance Vision insurance Healthcare setting:
Med spa Medical specialties:
Dermatology Schedule:
8 hour shift Monday to Friday Rotating weekends Weekends as needed Ability to commute/relocate:
Castle Rock, CO 80104:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Required) Medical terminology:
1 year (Preferred) Computer skills:
1 year (Required) Work Location:
In person Inspire Body Contouring & Medical Aesthetics is looking to hire a full-time Aesthetics Concierge.
We are a rapidly growing aesthetics and wellness practice in Castle Rock, Colorado.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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