Client Success Specialist
2.
0 Castle Rock, CO Castle Rock, CO Full-time Full-time $19 - $21 an hour $19 - $21 an hour 21 hours ago 21 hours ago 21 hours ago Our goal is simple:
provide the driving skills to stay safe for a lifetime.
Our customers come to us because of our outstanding reputation in the market and the amazing training that we provide.
As a key member of the company, our specialist will help carry out our customer-success strategies, build strong relationships with customers and collaborate with other departments to consistently deliver excellent client experiences.
We seek a dynamic, energetic, and seasoned candidate that enjoys taking and making inbound and outbound calls.
This position is full-time, in-office at our Castle Rock location.
OBJECTIVES OF THIS ROLE:
Guide prospects to enroll in training commensurate with their goals and objectives Establish relationships as a trusted advisor to help ensure the continued value of our services Maintain customer-success strategies and execute on defined follow up processes Grow our market share by developing raving fans
Responsibilities:
Calling on online enrollments generated from our website- reviewing their purchase and ensuring they understand our market differentiators and our process Assisting prospects over the phone, helping them to decide on and purchase the driver education program that best suits their needs/ upselling into larger training programs Scheduling training appointments upon enrollment Updating customer information in our CRM (Customer Relations Management) software Consistently exceeding performance targets and daily call goals Communicating effectively with team members and management Identifying and pursuing opportunity within our database of prior and existing clients A SUCCESSFUL CANDIDATE BRINGS:
Excellent verbal skills, being comfortable having a consultative conversation Ambition and self-motivation to take initiative performing tasks without prompting Constant positive attitude A solid work ethic A hunger to succeed A team-player mentality BONUS SKILLS AND
Qualifications:
Phone sales experience Proven closing skills Experience using CRM software, and VOIP system Car or driving enthusiasts, educators, coaches, trainers, mentors ideal Job Type:
Full-time Pay:
$19.
00 - $21.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Health insurance Paid time off Paid training Vision insurance Schedule:
8 hour shift Day shift Monday to Friday No nights Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Castle Rock, CO Castle Rock, CO Full-time Full-time $19 - $21 an hour $19 - $21 an hour 21 hours ago 21 hours ago 21 hours ago Our goal is simple:
provide the driving skills to stay safe for a lifetime.
Our customers come to us because of our outstanding reputation in the market and the amazing training that we provide.
As a key member of the company, our specialist will help carry out our customer-success strategies, build strong relationships with customers and collaborate with other departments to consistently deliver excellent client experiences.
We seek a dynamic, energetic, and seasoned candidate that enjoys taking and making inbound and outbound calls.
This position is full-time, in-office at our Castle Rock location.
OBJECTIVES OF THIS ROLE:
Guide prospects to enroll in training commensurate with their goals and objectives Establish relationships as a trusted advisor to help ensure the continued value of our services Maintain customer-success strategies and execute on defined follow up processes Grow our market share by developing raving fans
Responsibilities:
Calling on online enrollments generated from our website- reviewing their purchase and ensuring they understand our market differentiators and our process Assisting prospects over the phone, helping them to decide on and purchase the driver education program that best suits their needs/ upselling into larger training programs Scheduling training appointments upon enrollment Updating customer information in our CRM (Customer Relations Management) software Consistently exceeding performance targets and daily call goals Communicating effectively with team members and management Identifying and pursuing opportunity within our database of prior and existing clients A SUCCESSFUL CANDIDATE BRINGS:
Excellent verbal skills, being comfortable having a consultative conversation Ambition and self-motivation to take initiative performing tasks without prompting Constant positive attitude A solid work ethic A hunger to succeed A team-player mentality BONUS SKILLS AND
Qualifications:
Phone sales experience Proven closing skills Experience using CRM software, and VOIP system Car or driving enthusiasts, educators, coaches, trainers, mentors ideal Job Type:
Full-time Pay:
$19.
00 - $21.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Health insurance Paid time off Paid training Vision insurance Schedule:
8 hour shift Day shift Monday to Friday No nights Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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